Analytics

Operating intelligence

MaintenX Demo Tenant analytics pack

Use this view to show how OpsGrid moves from dashboards into measurable operating control: fewer manual touches, better ETA confidence, sharper customer risk, and visible project margin.

Last updated Jun 25, 11:37 AM

Jobs Today 0 0 completed today

At Risk 12 14 jobs have open delay alerts

SLA On-Time 70% Measured against promised arrival

Avg Response 2494m Request to assignment

Avg Arrival 2544m Request to ETA/arrival

First-Time Fix 12% Completed work orders

Repeat Visit 0% Completed work orders

ETA Success 68% 71/103 messages successful

Automation Runs 33 Suggested and applied actions

Project Value QAR 54,432 QAR 20,828 margin

Job Status Distribution

Where the seeded work orders sit operationally

Service Mix

Demand split by MaintenX service type

7-Day Demand Trend

New requests against completed jobs

Project Commercial Exposure

BOQ price, cost, and margin

Technician Performance

Assignments, active workload, rating, and arrival discipline

Technician Skill Jobs Active ETA Utilization

Ana Reyes4.6 rating Cleaning 6 5 44 min 100%

Nabil Hassan4.8 rating HVAC 4 3 907 min 100%

Farah Nasser4.7 rating CCTV and Access Control 2 2 1330 min 70%

Mina Joseph4.5 rating Electrical 6 1 78 min 75%

Samir Darwish4.4 rating Technical Solutions 1 1 177 min 35%

Ravi Kumar4.2 rating Landscaping 2 1 224 min 43%

Yousef Rahman4.1 rating Plumbing 2 1 369 min 43%

Bilal Mansour3.9 rating Civil and Architectural 1 1 1088 min 35%

Customer Risk

VIP, delay, failed message, open work, and project exposure

Mr. Omar Al-Sulaiti 1 open jobs - 0 open projects - 7 failed messages

100

Baher Shehata 1 open jobs - 0 open projects - 4 failed messages

Aspire Education Campus 1 open jobs - 1 open projects - 1 failed messages

Sidra Restaurants Gold VIP 1 open jobs - 1 open projects - 0 failed messages

Gulf Retail Group Strategic VIP 0 open jobs - 2 open projects - 0 failed messages

Project Commercials

Seeded BOQs and proposal-ready project value

Open projects

Project Client Value Margin Progress Reviews

Lusail Apartment Turnover Batch Lusail Living QAR 12,218 QAR 4,686 18% 1 overdue

Retail Branch Rollout - Phase 1 Gulf Retail Group QAR 12,218 QAR 4,686 58% 1 overdue

Campus Preventive Maintenance Contract Aspire Education Campus QAR 12,218 QAR 4,686 67% 1 overdue

Restaurant Kitchen Equipment Recovery Sidra Restaurants QAR 12,218 QAR 4,686 42% 0 overdue

new water supply Gulf Retail Group QAR 5,560 QAR 2,084 0% 0 overdue

Automation & Communication

What OpsGrid can report to management as work avoided

Automation actions

Create Ops Task 33

Message delivery

WhatsApp Sent 52

DemoLog Sent 14

WhatsApp Failed 10

DemoLog Pending 6

BrowserPush Sent 5

WhatsApp Pending 5

WhatsApp Skipped 5

DemoLog Failed 5

BrowserPush Skipped 1

Order intake channels

Whats App 13

Phone 8

Client Portal 4

Recurring Maintenance 2

B2 BProject 2

Email 2

Manual 1