MaintenX OpsGrid

KPI reporting

Analytics

Seeded MaintenX demo analytics for SLA performance, automation impact, technician capacity, customer risk, project commercials, and ETA communications.

Demo data live from seed tables

Operating intelligence

MaintenX Demo Tenant analytics pack

Use this view to show how OpsGrid moves from dashboards into measurable operating control: fewer manual touches, better ETA confidence, sharper customer risk, and visible project margin.

Last updated Aug 19, 3:25 PM
Jobs Today 0 0 completed today
At Risk 6 9 jobs have open delay alerts
SLA On-Time 100% Measured against promised arrival
Avg Response 834m Request to assignment
Avg Arrival 860m Request to ETA/arrival
First-Time Fix 0% Completed work orders
Repeat Visit 0% Completed work orders
ETA Success 82% 257/310 messages successful
Automation Runs 81 Suggested and applied actions
Project Value QAR 0 QAR 0 margin

Job Status Distribution

Where the seeded work orders sit operationally

Service Mix

Demand split by MaintenX service type

7-Day Demand Trend

New requests against completed jobs

Project Commercial Exposure

BOQ price, cost, and margin

Technician Performance

Assignments, active workload, rating, and arrival discipline
Technician Skill Jobs Active ETA Utilization
Mina Joseph4.5 rating Electrical 14 9 44 min 100%
Ana Reyes4.6 rating Cleaning 10 7 44 min 100%
Nabil Hassan4.8 rating HVAC 2 1 44 min 43%
Kareem Haddad4.9 rating Fire Systems 0 0 0 min 0%
Farah Nasser4.7 rating CCTV and Access Control 3 0 44 min 24%
Samir Darwish4.4 rating Technical Solutions 0 0 0 min 0%
Ravi Kumar4.2 rating Landscaping 0 0 0 min 0%
Yousef Rahman4.1 rating Plumbing 0 0 0 min 0%

Customer Risk

VIP, delay, failed message, open work, and project exposure
Baher Sherif Platinum VIP 1 open jobs - 0 open projects - 5 failed messages
100
WhatsApp customer +974555556666 1 open jobs - 0 open projects - 4 failed messages
86
Baher Sherif Platinum VIP 1 open jobs - 0 open projects - 2 failed messages
70
Abdullah 1 open jobs - 0 open projects - 2 failed messages
58
Esraa Platinum VIP 1 open jobs - 0 open projects - 1 failed messages
56
Baher Sherif Platinum VIP 1 open jobs - 0 open projects - 1 failed messages
56

Project Commercials

Seeded BOQs and proposal-ready project value
Open projects
Project Client Value Margin Progress Reviews

Automation & Communication

What OpsGrid can report to management as work avoided

Automation actions

Create Ops Task 81

Message delivery

WhatsApp Sent 205
BrowserPush Sent 26
WhatsApp Delivered 26
WhatsApp Failed 16
WhatsApp Skipped 15
ManualCopy Failed 8
BrowserPush Skipped 6
DemoLog Pending 4
DemoLog Failed 4

Order intake channels

Whats App 27
Client Portal 1
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