Analytics

Operating intelligence

MaintenX Demo Tenant analytics pack

Use this view to show how OpsGrid moves from dashboards into measurable operating control: fewer manual touches, better ETA confidence, sharper customer risk, and visible project margin.

Last updated Oct 13, 1:07 PM

Jobs Today 0 0 completed today

At Risk 6 9 jobs have open delay alerts

SLA On-Time 100% Measured against promised arrival

Avg Response 5571m Request to assignment

Avg Arrival 5598m Request to ETA/arrival

First-Time Fix 0% Completed work orders

Repeat Visit 0% Completed work orders

ETA Success 80% 265/329 messages successful

Automation Runs 82 Suggested and applied actions

Project Value QAR 0 QAR 0 margin

Job Status Distribution

Where the seeded work orders sit operationally

Service Mix

Demand split by MaintenX service type

7-Day Demand Trend

New requests against completed jobs

Project Commercial Exposure

BOQ price, cost, and margin

Technician Performance

Assignments, active workload, rating, and arrival discipline

Technician Skill Jobs Active ETA Utilization

Mina Joseph4.5 rating Electrical 14 9 44 min 100%

Ana Reyes4.6 rating Cleaning 10 7 44 min 100%

Nabil Hassan4.8 rating HVAC 2 1 44 min 43%

Ravi Kumar4.2 rating Landscaping 1 1 44 min 35%

Kareem Haddad4.9 rating Fire Systems 0 0 0 min 0%

Farah Nasser4.7 rating CCTV and Access Control 3 0 44 min 24%

Samir Darwish4.4 rating Technical Solutions 0 0 0 min 0%

Yousef Rahman4.1 rating Plumbing 0 0 0 min 0%

Customer Risk

VIP, delay, failed message, open work, and project exposure

WhatsApp customer +974555556666 1 open jobs - 0 open projects - 7 failed messages

100

Baher Sherif Platinum VIP 1 open jobs - 0 open projects - 5 failed messages

100

Baher Sherif Platinum VIP 1 open jobs - 0 open projects - 4 failed messages

Baher Sherif Platinum VIP 1 open jobs - 0 open projects - 2 failed messages

Abdullah 1 open jobs - 0 open projects - 2 failed messages

Esraa Platinum VIP 1 open jobs - 0 open projects - 1 failed messages

Project Commercials

Seeded BOQs and proposal-ready project value

Open projects

Project Client Value Margin Progress Reviews

Automation & Communication

What OpsGrid can report to management as work avoided

Automation actions

Create Ops Task 82

Message delivery

WhatsApp Sent 213

BrowserPush Sent 26

WhatsApp Delivered 26

WhatsApp Failed 21

WhatsApp Skipped 15

ManualCopy Failed 8

BrowserPush Skipped 7

DemoLog Pending 5

DemoLog Failed 5

WhatsApp Pending 3

Order intake channels

Whats App 27

Client Portal 1